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Travel with peace of mind

Book on our website and travel with complete security for you and your companions. Now, if you choose our Non-Refundable rates, you will exclusively enjoy cancellation insurance that covers unforeseen events before starting the trip. 

CANCELLATION INSURANCE*: Protect your trip when you confirm your reservation:

  • The validity of this insurance begins on the day the reservation is formalized and prepaid and ends on the day of check-in.
  • You can cancel your reservation and recover the prepaid amount for more than 20 reasons contemplated in the policy.
  • It covers the main unforeseen events that may arise before your trip: Health, work, legal reasons, flight delays…

Consult the full conditions of the Cancellation Insurance here


Furthermore, we include coverage in case your flight is delayed and your plans change:

  • If your outbound flight is delayed for more than 24 hours and prevents you from starting the trip, you can cancel the trip and claim the prepaid amount of your reservation.
  • If your outbound flight is delayed due to the indicated cases and you arrive later at your destination, you can claim the loss of services for the first night of your reservation.

Check out this more extended coverage here



  • In what cases are cancellation costs covered?
  • What do I have to do to cancel my reservation and request a refund of cancellation fees?
  • Wich people does the insurance cover?
  • Where can I see all the conditions of the policy of the sure?

To view an extended version of the FAQ: you can find more information here

*Reservations made transport + hotel are excluded from these conditions.